Shipping policy
Shipping Policy
Last Updated: [DATE]
Thank you for shopping with Stelth.
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our website.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During peak seasons, sales events, or promotional periods, processing times may be slightly longer.
Shipping Coverage
We currently ship across India.
At this time, international shipping may not be available unless specifically mentioned on our website.
Estimated Delivery Time
Estimated delivery times may vary depending on your location.
Typical delivery timelines:
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Metro Cities: 2–5 Business Days
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Tier 2 & Tier 3 Cities: 3–7 Business Days
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Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may be affected by:
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Weather conditions
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Public holidays
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Courier partner delays
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Unforeseen circumstances
Shipping Charges
Shipping charges are calculated during checkout.
Current shipping policy:
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Free Shipping on orders above ₹999
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Flat Shipping Charge of ₹99 on orders below ₹999
Stelth reserves the right to modify shipping charges without prior notice.
Order Tracking
Once your order has been shipped, you will receive:
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Shipping Confirmation Email
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Tracking Number
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Courier Partner Details
Customers can use the tracking information to monitor shipment progress.
Delivery Attempts
Our courier partners may attempt delivery multiple times.
If delivery cannot be completed due to:
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Incorrect address
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Unavailable recipient
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Refused delivery
the order may be returned to us.
Additional shipping charges may apply for re-dispatching returned orders.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Stelth shall not be responsible for delays or failed deliveries resulting from incorrect information submitted by customers.
Damaged Packages
If you receive a damaged package:
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Take clear photographs of the package.
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Do not discard the packaging.
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Contact our support team within 48 hours of delivery.
We will investigate the issue and provide an appropriate resolution.
Lost or Delayed Shipments
While we work with trusted courier partners, shipping delays may occasionally occur.
Stelth is not responsible for delays caused by:
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Courier companies
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Natural disasters
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Government restrictions
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Public holidays
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Events beyond our control
However, we will assist customers in tracking and resolving shipment issues whenever possible.
Cash on Delivery (COD)
Cash on Delivery may be available on selected orders and locations.
Stelth reserves the right to disable COD for certain products, locations, or customers without prior notice.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Stelth
Email: support@thestelth.com
Phone: +91 XXXXX XXXXX
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM
By placing an order with Stelth, you agree to the terms outlined in this Shipping Policy.